Career Opportunities

Responsibility:

Installations:

• Install various security systems for customers on site as and when required.

• Complete all wiring, connections and equipment installations, ensuring that all security systems are complete and satisfy customer and contractual requirements.

• Configure and program relevant electronic systems.

• Troubleshoot new system installations to ensure proper functionality and that the system meets customer and company requirements. Maintenance:

• Conduct ongoing system checks to ensure all systems are in working order.

• If system malfunctions are detected, diagnose problems and perform service and repairs on faulty systems.

• Respond to all customer complaints regarding the security systems, ascertain equipment/system problems and repair said problems.

Client service:

• Liaise with clients, management and colleagues to ensure smooth running of all operations.

• Demonstrate a high level of customer service.

• Promote, build and maintain good customer relations and assists with contract retention.

• Ensure that all installation and service standards are followed at all times.

• Constantly communicate with customers regarding status, progress and resolution of all assigned duties.

Additional:

• Assist and interface with the technical specialist regarding on-site scheduling of work activities and timely delivery of equipment.

• Properly document installation issues/actions/resolutions both internally and externally (site visit reports, acceptance forms, service tickets, etc.).

Candidate:

• Minimum Grade 12 (NQF5 or similar qualification would be beneficial).

• Competence in low-voltage electrical systems.

• Proven experience in security systems installation, commissioning and maintenance.

• Minimum 5 years’ experience as a technician installing, commissioning and maintaining IP surveillance, access control and intercom systems.

• Minimum 5 years’ ongoing experience working on security systems such as XMP-Babylon, Gallagher, Avigilon, Axis, Dallmeier and Qognify. Certification on these systems is a significant advantage.

• Hands-on experience working with X-ray systems (baggage, preferably full-body security managed type) will be a significant advantage.

• A strong technical background in both mechanical and electrical trades would be welcomed.

• Must have good understanding and experience of general IT skills/tasks (computers and networking). Relevant database (specifically Microsoft SQL) knowledge would be advantageous.

• Possess a sound understanding of basic electronics and technical security systems.

• Excellent troubleshooting and fault-finding/repair skills.

• No criminal record.

• PSIRA (minimum Grade E).

• Valid driver’s licence.