Career Opportunities

Responsibility:

Make guidance plan for how to use demo van.

Collect each regional area’s demo van applications, make demo van allocation plan.

Based on business development needs, cooperate with marketing team and product and solution team to arrange marketing events for demo van.

Coordinate and participate in each regional manager’s business plan for demo van.

Arrange training with all Dahua SA demo staff, arrange customer demo visits according to plan, perform demo van daily management, internal and external tidying, cleaning and disinfecting, report demo van issues.

Collect and implement each regional manager’s needs to lay out demo van visit report.

Demo van purchasing and insurance arrangements.

Outline related company regulations.

According to company policy and regulations, monitor management and usage of the demo van.

Keep on file all the related demo van documents and copies of drivers’ driving licences.

All required administrative support, i.e., PPE prepared, daily management support.

Assist in outlining and evaluating the regulations and follow regulations in daily demo van management.

Demo van daily operation and management, including demo van keys, application and arrangement handover with product and solution team, demo van training, demo van handover.

Before handover of the Demo Van, make sure to leave all relevant contact information and demo van marketing materials in the vehicle.

Report demo van condition and issues to related department, to make sure it is in normal working condition.

Collect usage report from each region after use and share it with the relevant department.

Candidate:

Bachelor’s degree or above, majoring in computers, electronics or communication.

More than 5 years’ experience in the CCTV industry.

Marketing analysis and product planning experience.

Excellent leadership and team work.

Have technical background and plan and install the products and solutions.

Code 10 driver’s licence, knowledge of weighbridge processes (if required).

Technical abilities in security equipment.

Fault finding abilities.

Knowledge of basic electronics.

Comfortable with travelling away from home for extended periods.

Comfortable doing presentations when the need arises.

People skills.

Responsibility:

Report to the branch operations manager and provide both pre- and after-sales advice and support.

Help sales staff, installers and their customers to understand, compare, and contrast the solutions that are available for buying. Troubleshoot problems with their implementations—that is, to help ensure that the solutions work successfully and to maximise sales by providing such help to the internal and external clients.

Train and advise sales staff and installers on the products and solutions.

Become a product specialist on all the Security Warehouse electronic security products and be involved with workshops with installers/clients, shows and demonstrations of our products including pre-setups and configuration of equipment.

Technical repairs (limited – basically go/no-go testing, replacement of fuses and basic repairs, etc.

Technical support counter, telephonic and onsite support.

Counter and telephonic sales, backing up sales staff when required.

Basic quotes on Pastel – know the pricelists and all matrix templates.

Train branch staff on products and solutions, as well as installers/clients.

Prepare and maintain Security Warehouse’s support area at the branch.

Support internal systems on a 1st-line basis (PCs/printers and internal network, alarm and demo boards/equipment, etc.).

Submit reporting.

Stocktaking and picking.

Handling of stock.

Candidate:

Qualifications:

• Grade 12 certificate.

• The position will also require occasional travelling throughout the sales territory on client (installer) and end-user visits. The position thus requires a valid driver’s licence.

• Preference will be given to candidates with previous electronic security experience.

Skills:

• Strong prioritisation of duties to maximise return on effort.

• Very strong with relationships – able to get people to rely on you.

• Communication skills are essential – telephonic, face-to-face and email etiquette.

• Accountability motivated – drive for your own results.

• Fast learning of new information.

• Good culture fit – accountability, planning and execution of a plan are critical.

Soft skills:

• High level of communication skills (oral and written in at least English).

• Attention to detail.

• Stress tolerant.

• Social skills.

• High emotional intelligence.

• Conflict resolution.

• Organised.